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ERIC Number: ED555034
Record Type: Non-Journal
Publication Date: 2013
Pages: 175
Abstractor: As Provided
ISBN: 978-1-3032-2027-2
Work/Life Boundary Management in an Integrative Environment: A Study of Residence Life Professionals who Live at Their Place of Work
Rankin, Pressley Robinson, IV
ProQuest LLC, Ph.D. Dissertation, University of San Diego
How individuals manage work/life boundaries when they live at the place they work, as opposed to working from home, is a gap in both work/life literature and in higher education literature. An obvious example from higher education is the resident life professional that lives in the residential facility that she or he oversees. Living in a residential facility creates challenges to boundary creation. The job requirements; pressures from students and staff; supervisor expectations, both spoken and unspoken; and the physical location of their home within the building creates a highly boundary integrative environment making the establishment of boundaries difficult. The purpose of this study was to understand how resident life professionals' use of space, negotiation of technology, and boundary management style adapt to handle the integrative environment in order to prevent or manage stress and burnout. This qualitative study used a constructivist grounded theory approach that included in-depth semi-structured interviews with twelve participants who were selected from a national survey of resident life professionals using maximum variation sampling. The sample included both public and private universities and contained participants from six out of the nine ACUHO-I regions. Interview transcripts were coded using grounded theory methods of open and focused coding. The constant comparison technique and memo writing were used throughout the coding process to develop analytical categories and themes. Analysis of the relationships between the participants' data, the codes, categories, and themes lead to the final production of a process model of boundary management in a highly integrative environment. This model illustrates how boundary stressors like student needs, supervisor expectations and behaviors, seasonal and student events, staff needs, and the physical setup of the professional's personal space, lead to integrative coping strategies of boundary management that are primarily learned from experience by the resident life professional. Understanding the integrative environment and how resident life professionals learn to cope with the constant boundary stressors is significant to both resident life leadership and the professionals themselves. Increasing integrative coping strategies could help to fight burnout and increase retention for an important entry-level job in residence life. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page:]
ProQuest LLC. 789 East Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106. Tel: 800-521-0600; Web site:
Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A