NotesFAQContact Us
Search Tips
ERIC Number: ED554917
Record Type: Non-Journal
Publication Date: 2013
Pages: 108
Abstractor: As Provided
Reference Count: N/A
ISBN: 978-1-3031-3833-1
Learner Satisfaction in Online Learning: An Analysis of the Perceived Impact of Learner-Social Media and Learner-Instructor Interaction
Andersen, Jeffery C.
ProQuest LLC, Ed.D. Dissertation, East Tennessee State University
The purpose of this study was to determine the relationships between general course satisfaction, learner-instructor interaction, and the learner-social media interaction scores of participants. This study used an online survey with 60 questions to gather the participants' demographic data, learner-instructor interaction data, learner-social media interaction data, and general course satisfaction data. Data from the survey were examined through the use of independent sample t-tests, one-way ANOVAs, and Pearson Correlations based on 10 participant demographic variables. Of the 10 demographic variables, age, GPA, athletic team participation, and work status were found to have a statically significant relationship with the three constructs. The findings identified statistical significance between age, work status of participants, and the construct of learner-instructor interaction; between gender, athletic team participation, and the construct of social-media interaction; and between the age, GPA, work status, and the construct of general course satisfaction. Furthermore, learner-instructor interaction and learner-social media interaction had a statistically significant relationship with general course satisfaction. Overall, there was a strong positive correlation between both constructs of learner-instructor interaction and learner social media interaction with general course satisfaction. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page:]
ProQuest LLC. 789 East Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106. Tel: 800-521-0600; Web site:
Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A