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ERIC Number: ED552870
Record Type: Non-Journal
Publication Date: 2014-Apr
Pages: 20
Abstractor: As Provided
Reference Count: 12
Teaching and Assessing Doctor-Patient Communication Using Remote Standardized Patients and SKYPE: Feedback from Medical Residents
Horber, Dot; Langenau, Erik E.; Kachur, Elizabeth
Online Submission, Presented at the Annual Meeting of the American Educational Research Association, Philadelphia, PA, Apr 2014
Teaching and assessing doctor-patient communication has become a priority in medical education. This pilot study evaluated resident physicians' perceptions of teaching and assessing doctor-patient communication skills related to pain management using a web-based format. Fifty-nine resident physicians completed four doctor-patient clinical encounters conducted with standardized patients (SPs) connected remotely via SKYPE. Quantitative and qualitative program evaluation data included residents' responses to Post-Exercise Surveys and their comments during focus group sessions. The investigation provided valuable information, especially regarding SP feedback received, the technology used and possible uses of this type of assessment in medical education. Future studies will focus on refinements in technology and alternative topics for use in remote clinical encounters. Appended to the presentation are: (1) Case Introduction for the Chest Pain Case; (2) Chest Pain Checklist; (3) Doctor-Patient Global Communication Assessment; (4) Doctor-Patient Communication Self-Assessment; (5) Technology Report; and (6) Responses to Physician Post-Exercise Survey.
Publication Type: Reports - Research; Tests/Questionnaires; Speeches/Meeting Papers
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A