NotesFAQContact Us
Search Tips
ERIC Number: ED552782
Record Type: Non-Journal
Publication Date: 2013
Pages: 290
Abstractor: As Provided
Reference Count: N/A
ISBN: 978-1-2679-9759-3
Tacit Quality Leadership: Operationalized Quality Perceptions as a Source of Influence in the American Higher Education Accreditation Process
Saurbier, Ann L.
ProQuest LLC, D.M. Dissertation, Walsh College
American post-secondary education faces unprecedented challenges in the dynamic 21st century environment. An appreciation of the higher education accreditation process, as a quality control mechanism, therefore may be seen as a significant priority. When American higher education is viewed systemically, the perceptions of quality held and operationalized by individual peer reviewers form a portion of the tacit quality leadership within the system. The purpose of this qualitative, phenomenological study was to explore the lived experiences, knowledge, and perceptions of quality held by selected Higher Learning Commission (HLC) peer review corps members. The results of this study revealed quality within the HLC accreditation process to be a relative, multidimensional, subjective, and dynamic phenomenon. As a result, quality is continuously evolving against the unique and specific mission of each individual institution. These findings produced a more explicit description of quality within the North Central Association (NCA) accreditation review process. In addition, this information may serve to increase the effectiveness and strategic potential of this critical control process in institution-level quality pursuits. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page:]
ProQuest LLC. 789 East Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106. Tel: 800-521-0600; Web site:
Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A