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ERIC Number: ED552320
Record Type: Non-Journal
Publication Date: 2012
Pages: 129
Abstractor: As Provided
Reference Count: N/A
ISBN: 978-1-2679-4197-8
How Business Intelligence and Social Interaction Amplify Organizational Cognition
Penn, Stephen Paul
ProQuest LLC, D.Mgt. Dissertation, University of Maryland University College
This systematic literature review of current scholarship on business intelligence, individual decision-making behavior, strategy as practice, and strategic planning offers a roadmap for firms seeking to increase their competitive advantage through data driven decision-making. Planning, deciding, and using information is a single phenomenon where individuals make joint decisions. Corporate managers control critical tangible and intangible assets by integrating information and decision-making processes to sustainable competitive advantages. This paper builds on scholarly research and current practice methods to show how complex interactions form organizational cognition. Existing scholarship offers various methods of strategic planning and how individuals make sense of information. Business Intelligence (BI) is a suite of business practices and tools used in organizing corporate information. The three topics of strategic planning, sensemaking, and BI come together in two maturity models of strategic decision-making. Each maturity model has five levels that depend on subordinate levels in both models. Components in the BI maturity model, chiefly tangible assets, include data warehousing and data mining. The Social Interaction model is chiefly intangible assets, such as visioning and expression of diverse thoughts. Due to the interaction between components, a company's organizational cognition is not a sum of its maturity in the two models, but instead is the product of the two scales. Thus, a balanced approach to advancing through the maturity levels amplifies organizational cognition to its greatest extent. A company's assessment in both maturity models can lead to a roadmap for greater effectiveness in organizational cognition and sustainable competitive advantages. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page:]
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Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A