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ERIC Number: ED551108
Record Type: Non-Journal
Publication Date: 2012
Pages: 141
Abstractor: As Provided
Reference Count: N/A
ISBN: 978-1-2677-3804-2
"Dear OWL Mail": Reshaping Our Stories about Writers and Writers' Concerns
Elder, Cristyn L.
ProQuest LLC, Ph.D. Dissertation, Purdue University
Much of the literature in the field of rhetoric and composition narrates the stories of writers and their writing as told by teachers, administrators, and researchers. In an effort to bring writers' voices to the forefront of these stories, this empirical study examines the types of questions and concerns writers have about writing as submitted through Purdue University's OWL Mail. This dissertation examines OWL Mail users' inquiries submitted from 2006 to 2010 and identifies 60 different question types and the frequency with which they are asked. Demographic data by question type is also collected. This study categorizes users' inquiries into the following top nine question types: Documentation Style, Grammar, Beyond the Scope of OWL Mail, Format, Genre, Punctuation, Word choice/form/usage, Unclear, and Resources. The final chapter describes the implications of these results and how they might shape our pedagogical and research practices in the writing center, online, and in the composition classroom. These implications will help to reshape the stories we tell about writers and their writing. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page:]
ProQuest LLC. 789 East Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106. Tel: 800-521-0600; Web site:
Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A