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ERIC Number: ED550592
Record Type: Non-Journal
Publication Date: 2011
Pages: 151
Abstractor: As Provided
Reference Count: N/A
ISBN: 978-1-2678-8060-4
ISSN: N/A
The Vital Role of Patient Feedback in the Critical Assessment of a Patient-Centered Care Objective Structured Clinical Examination
Rentfro, Allison Carothers
ProQuest LLC, Ph.D. Dissertation, University of Missouri, Columbia
Priorities in medical education have increasingly emphasized teaching skills and fostering attitudes related to patient-centered care (Beckman & Frankel, 2003; Haidet & Paterniti, 2003). The challenge for academic medical centers is to implement these competencies into their curriculum and assess the outcomes. Using a qualitative single case study design, I sought: 1) to examine the validity of the Patient-Centered Care (PCC) Objective Structured Clinical Examination (OSCE) used as a tool to determine whether or not third-year medical students are treating chronically ill patients in a patient-centered manner based on patient feedback and critical analysis; and 2) to compare the descriptors identified by the current research respondents with the descriptors developed and implemented through an earlier project that serves as a foundation for this current research. Comparison of the respondent data with the descriptors obtained through the earlier project supports the validity of the PCC OSCE and revealed consistency within five global areas: a) communication, b) answers questions adequately and listens intently, c) compassionate and non-judgmental, d) focus is on the whole patient and not just the illness, and e) individualized care. Additional concepts were also identified that would enhance the descriptors and were important elements of patient-centered care. Additional concepts were also identified that would enhance the descriptors and were important elements of patient-centered care: a) patient advocacy, b) use of visual aids, c) confidentiality, and d) religious and cultural considerations. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://www.proquest.com/en-US/products/dissertations/individuals.shtml.]
ProQuest LLC. 789 East Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106. Tel: 800-521-0600; Web site: http://www.proquest.com/en-US/products/dissertations/individuals.shtml
Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A