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ERIC Number: ED549594
Record Type: Non-Journal
Publication Date: 2012
Pages: 211
Abstractor: As Provided
Reference Count: N/A
ISBN: 978-1-2672-7948-4
The Relationship between Reports of Psychological Capital and Reports of Job Satisfaction among Administrative Personnel at a Private Institution of Higher Education
Mello, James A.
ProQuest LLC, Ed.D. Dissertation, University of Hartford
The purpose of this single-site case study was to investigate the relationship between administrative personnel's reports of psychological capital (Luthans, Youssef, & Avolio, 2007) and their reports of job satisfaction (Hackman & Oldham, 1980). Specifically, two surveys, the Psychological Capital Questionnaire (Luthans, Youssef, & Avolio, 2007) and the short-form of the Job Diagnostics Survey (Hackman & Oldham, 1974), were administered as a single questionnaire via an Internet-based survey administration system. The questionnaire served as the primary data source with follow-up personal interviews used to provide descriptive information that expanded and complemented the quantitative data. The interview guide contained a list of prompts regarding the components of psychological capital, as defined by Luthans, et al. (2007) and job satisfaction, as defined by Hackman and Oldham (1980). The sample included 13 administrative personnel from a private institution of higher education in the northeastern United States. Four of the 13 survey respondents also participated in a personal interview. Findings are indicated for each component of the Psychological Capital Model (Luthans, et al., 2007) and the Job Diagnostics Model (Hackman & Oldham, 1980). The analysis of the survey and personal interview data yielded 26 findings. Overall, administrative personnel presented moderate to high levels of psychological capital. Interviewees provided varied examples of each of the components. Findings from the survey and the personal interviews revealed that participating administrative personnel were satisfied with their jobs at a private institution of higher education. There are suggestions of a relationship between administrative personnel's reports of psychological capital and their reports of job satisfaction. Conclusions and recommendation for practice and future research are also presented. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page:]
ProQuest LLC. 789 East Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106. Tel: 800-521-0600; Web site:
Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A