NotesFAQContact Us
Search Tips
ERIC Number: ED548824
Record Type: Non-Journal
Publication Date: 2011
Pages: 296
Abstractor: As Provided
Reference Count: N/A
ISBN: 978-1-2677-2718-3
Case Study: Employee Use of Information and Communication Technologies in a Healthcare Organization
Aponte, Jorge I.
ProQuest LLC, D.M. Dissertation, University of Phoenix
This qualitative case study explored the employee use of information and communication technologies (ICT) in a southern Puerto Rico healthcare organization. Thirty-two employees of a southern Puerto Rico healthcare organization provided their perspectives regarding their use of ICT in the workplace. The findings distinguished how employees use ICT in the workplace, what constitutes misuse, the relationship of creative and productive use of ICT across multiple and different departments, and the perspectives of employees to electronic monitoring, ICT use and human resources polices in a southern Puerto Rico healthcare organization. The findings may assist in the development of ICT use policies to support employees' creative and productive use of ICT and deter ICT abuse and misuse in the workplace. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page:]
ProQuest LLC. 789 East Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106. Tel: 800-521-0600; Web site:
Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Puerto Rico