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ERIC Number: ED547947
Record Type: Non-Journal
Publication Date: 2011
Pages: 203
Abstractor: As Provided
ISBN: 978-1-2674-2738-0
Virtual Teams and E-Collaboration Technology: A Case Study Investigating the Dynamics of Virtual Team Communication
Mattison, Theresa
ProQuest LLC, D.B.A. Dissertation, University of Phoenix
The purpose of this study was to determine to what extent the use of e-collaboration tools when used as a primary channel of communication affected virtual team members' trust and motivation, in a spatially dispersed environment. Structured interviews were conducted with 18 project managers, who were responsible for leading virtual projects in an organizational environment. The two central themes of the study were identified as: (a) frequent communication and (b) multi-tasking. From this study, the factors that contribute to or hinder the development of trust and motivation within a virtual team environment were found to be: (a) the selection of e-collaboration tools, (b) social adaptation, (c) quality, (d) time constraints, (e) the development of synergy or motivation, and (f) the development of trust. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page:]
ProQuest LLC. 789 East Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106. Tel: 800-521-0600; Web site:
Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A