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ERIC Number: ED547496
Record Type: Non-Journal
Publication Date: 2012
Pages: 198
Abstractor: As Provided
Reference Count: N/A
ISBN: 978-1-2674-4989-4
Institutional Researchers as Agents of Organizational Learning in Hispanic-Serving Community Colleges
Lee, John
ProQuest LLC, Ed.D. Dissertation, University of Southern California
This study examined three institutional researchers from three different Hispanic-serving community colleges in southern California to examine how they would use data to act as agents of organizational learning and raise awareness of Hispanic students' educational outcomes within their respective institutions. This study was of a qualitative nature, and findings were based on data comprised of interviews and content analysis. Based on the data collected, this study found that these specific researchers' roles were not shaped by their affiliation with Hispanic-serving institutions and that using data to raise awareness of Hispanic students' educational outcomes was not a primary concern. However, even though raising awareness of Hispanic students' educational outcomes was not a primary concern, these three institutional researchers exhibited qualities that would suggest the ability to take on the role of agent of organizational learning through the use of data to call attention to Hispanic academic achievement. These qualities or practices include: (1) reflecting on the current role and institutional research practices to support the HSI identity, (2) not viewing Hispanics as deficient, (3) providing and promoting sufficient services for the success of Hispanic students, (4) understanding and knowledge of students' histories and community realities, (5) further disaggregation of race/ethnicity into further racial/ethnic groups, and (6) the development of strategic alliances. These are further discussed and used as recommendations for the future practice of institutional researchers at Hispanic-serving community colleges to serve their Hispanic students better. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page:]
ProQuest LLC. 789 East Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106. Tel: 800-521-0600; Web site:
Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: Two Year Colleges; Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: California