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ERIC Number: ED546580
Record Type: Non-Journal
Publication Date: 2012
Pages: 303
Abstractor: As Provided
Reference Count: N/A
ISBN: 978-1-2675-9326-9
An Examination of It Occupational Culture: Interpretation, Measurement, and Impact
Jacks, Timothy
ProQuest LLC, Ph.D. Dissertation, The University of North Carolina at Greensboro
Past IS studies on culture have primarily focused on two levels of analysis: national culture and organizational culture. The gap in our knowledge of culture is in the area of occupational culture of IT professionals. Occupational culture, unlike organizational culture, is not bounded by a single organization, but rather forms itself around specific expertise, similar tasks, and a sense of itself as a distinct occupational group. In Part I, the "strong program" of cultural sociology is used to examine and interpret the meaning of the core values of the IT occupation through the framework of shared language, shared history, and shared context. The interview results informed the creation of a survey instrument in Part II to measure six occupational values, Autonomy, Structure, Precision, Innovation, Reverence for Knowledge, and Enjoyment, and ten typical business management values. Significant differences were found between responses of IT professionals and non-IT business managers in 32 companies in the U.S. An additional executive survey measured the level of IT/Business Alignment and IT Value for each firm in Part III. A PLS model provides evidence that occupational cultural differences do significantly impact both IT/Business alignment and IT Value. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page:]
ProQuest LLC. 789 East Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106. Tel: 800-521-0600; Web site:
Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A