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ERIC Number: ED545902
Record Type: Non-Journal
Publication Date: 2012
Pages: 86
Abstractor: As Provided
Reference Count: N/A
ISBN: 978-1-2675-5217-4
Standardization and Quality Assurance in an Online Community College Course Production Department
Barrow, Destinie P.
ProQuest LLC, Ed.D. Dissertation, Arizona State University
Online training materials were introduced to the course production department at Rio Salado College with the intention that the use of standardized training materials would increase the efficiency and effectiveness of the online course production department. After the online training materials had been in use for approximately ten weeks, a survey consisting of ten open-ended questions was used to document the experiences of ten production team members with the training materials. The results revealed that the standardized training materials were described as valuable by the team members. The participants also made several recommendations for improving the usefulness of the training materials as to their content, organization, and availability. Recommendations for revising and updating the training materials and the ways in which they are made available are offered. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page:]
ProQuest LLC. 789 East Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106. Tel: 800-521-0600; Web site:
Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: Two Year Colleges; Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Arizona