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ERIC Number: ED541780
Record Type: Non-Journal
Publication Date: 2012
Pages: 10
Abstractor: As Provided
Reference Count: 32
ISBN: ISBN-978-0-7695-4693-3
ISSN: ISSN-1093-0175
Will They Report It? Ethical Attitude of Graduate Software Engineers in Reporting Bad News
Sajeev, A. S. M.; Crnkovic, Ivica
IEEE Conference on Software Engineering Education and Training, Proceedings (MS), Paper presented at the IEEE Conference on Software Engineering Education and Training (CSEE&T 2012) (25th, Nanjing, Jiangsu, China, Apr 17-19, 2012)
Hiding critical information has resulted in disastrous failures of some major software projects. This paper investigates, using a subset of Keil's test, how graduates (70% of them with work experience) from different cultural backgrounds who are enrolled in a postgraduate course on global software development would handle negative information that is critical in a project. The subjects were mainly from Europe and Asia. The results showed that the subjects are highly likely to report critical information to their immediate supervisors (t(36)=-11, p less than 0.0005), but are undecided on whether they would take the matter further up the organisational hierarchy if the supervisor ignored their report. There was no significant difference between participants of different regions, or between those with and without work experience. The consequences of negative information not reaching the level where remedial actions can be taken could be serious in software projects. The results of this experiment point to the need to incorporate in software engineering curriculum the teaching of the ethical responsibility of effective communication of bad news. (Contains 3 figures and 1 table.) [For complete proceedings, see ED541775.]
Institute of Electrical and Electronics Engineers, Inc. 445 Hoes Lane, Piscataway, NJ 08854. Tel: 732-981-0060; Web site:
Publication Type: Reports - Research
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Asia; Croatia; Sweden