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ERIC Number: ED535538
Record Type: Non-Journal
Publication Date: 2009
Pages: 214
Abstractor: As Provided
Reference Count: N/A
ISBN: ISBN-978-1-1094-2955-8
Explanation of Police Officers' Information Technology Acceptance Using the Technology Acceptance Model and Social Cognitive Theory
Delice, Murat
ProQuest LLC, Ph.D. Dissertation, University of Louisville
In the last decades, information technology (IT) has touched every aspect of life. Computers have been used in a great range of fields such as education, government, business, entertainment, and daily life. Similar to other organizations, police organizations use IT systems to improve their effectiveness and performance. However, police organizations have not always obtained intended benefits from the use of IT. One of the reasons for this problem is police officers' inadequate acceptance of IT. This study identified the factors affecting police officers' information technology acceptance using Davis' (1989) Technology Acceptance Model (TAM) and Bandura's (1977) Social Cognitive Theory (SCT). In light of these approaches and scholarly articles from the literature, the direct and indirect effects of police officers' beliefs about the use of computers, social pressure about the use of computers, their computer self-efficacy (CSE), computer anxiety, computer experience, and organizational support for officers' use of computers in their departments was examined in a study model. The sample for the study was selected from the students of the Southern Police Institute (SPI) at the University of Louisville in Louisville, Kentucky. A survey was designed to collect data. Of 207 questionnaires distributed, 189 were used for the analyses. The data were analyzed using structural equation modeling with Analysis of Moment Structure (AMOS) version 16.0. Of the 23 hypotheses in the study model, 12 were supported. The supported hypotheses showed that police officers' IT usage was affected by officers' beliefs about the usefulness of IT, computer experience, computer anxiety, and social pressure related to the use of IT. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page:]
ProQuest LLC. 789 East Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106. Tel: 800-521-0600; Web site:
Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Kentucky