NotesFAQContact Us
Search Tips
ERIC Number: ED534203
Record Type: Non-Journal
Publication Date: 2011
Pages: 91
Abstractor: As Provided
Reference Count: 0
ISBN: ISBN-978-1-1248-9346-4
The Impact of Information Technology Management on the Efficiency of Top Liberal Arts Colleges
Eckles, James E.
ProQuest LLC, Ed.D. Dissertation, The University of Memphis
The purpose of this study is to provide administrators of liberal arts colleges with information that helps them improve their institutions' ability to graduate students. It investigates the relationship between IT and the efficiency of 35 highly ranked liberal arts colleges in graduating students. The study uses an operations research theory known as the resource-based view of the firm. Efficiency is based on the institutions' performance in graduating students relative to the resources available to them. A technical efficiency score obtained from data envelopment analysis is used as the dependent variable in a multiple regression. The output in the data envelopment analysis is graduation rates. The inputs are cost per undergraduate, percent of faculty who are full-time, percent of entering students in the top 10% of their high school class, and the 25 th percentile SAT score of the entering students. Independent variables in the regression are 14 measures of information technology management selected from a secondary data source. An interrelationship digraph is used to analyze the literature on information technology management in higher education, leading to the identification of five primary themes: governance, investment, centralization, security, and alignment. The 14 measures were selected as proxies for these concepts and then entered in the order from drivers to effects. Fall enrollment was used as a control variable. A regression model including fall enrollment and governance variables was significant. The only significant variable was the rank of the top IT officer, which had a negative coefficient. The model explained 13% of variance in efficiency of graduating students. The conclusion is that our ability to graduate students is impacted, though admittedly only moderately, by the choices we make in governing information technology at top liberal arts colleges. In these settings, having a top IT officer who is closer to the operational details appears to be more efficient than a high ranking top IT officer who has a broader view of the institution. Recommendations for administrators of these schools are provided. Future research directions are enumerated. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page:]
ProQuest LLC. 789 East Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106. Tel: 800-521-0600; Web site:
Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: Two Year Colleges
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A