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ERIC Number: ED533905
Record Type: Non-Journal
Publication Date: 2012-Jul-9
Pages: 116
Abstractor: As Provided
Reference Count: 124
Assessing Student and Faculty Satisfaction in a Master of Counselling Distance Education Paradigm
Palmer, Andrea; McBride, Dawn Lorraine
Online Submission
This project proposal designs an empirical based study to assess student and faculty satisfaction in graduate distance education counselling programs. The proposed study includes two satisfaction surveys and associated administrative protocols. The surveys were developed based on the Sloan Consortium definition of satisfaction (Moore, 2002; 2005) and an extensive literature review. Student survey questions strived to uncover if links are present between student satisfaction with: (a) student enrolment, success, and retention; (b) faculty involvement in distance education; and (c) program development and quality. Subsequently, faculty survey questions endeavoured to explore any links between faculty satisfaction and: (a) faculty involvement and retention, (b) student success and satisfaction, and (c) program development and quality. This proposal also includes: (a) a methodology flow chart, (b) application for ethical review of human research, and (c) a project invitation letter and participant consent form. Finally, information from this proposal may be invaluable to administrators that create and host these programs; illuminating considerations for facilitating program policy, course design, and student and faculty selection and retention. Thus, this proposal has significant value for many educationally vested parties. Appended to this document are: (1) Influential Factors for Satisfaction in Students and Faculty in Distance Education; (2) Flow Chart of Methodology; (3) Student Web-Based Survey (non-piloted version); (4) Faculty Web-Based Survey (non-piloted version); (5) Application for Ethical Review of Human Research Faculty of Education; and (6) Project Invitation Letter/Participant (Adult) Consent Form. (Contains 1 footnote.) [Note: Appendices are available upon request from the author and are not presented in this document.]
Publication Type: Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Canada