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ERIC Number: ED532862
Record Type: Non-Journal
Publication Date: 2012
Pages: 22
Abstractor: ERIC
Reference Count: 17
Institutional Dashboards: Navigational Tool for Colleges and Universities. Professional File. Number 123, Winter 2012
Terkla, Dawn Geronimo; Sharkness, Jessica; Cohen, Margaret; Roscoe, Heather S.; Wiseman, Marjorie
Association for Institutional Research (NJ1)
In an age in which information and data are more readily available than ever, it is critical for higher education institutions to develop tools that can communicate essential information to those who make decisions in an easy-to-understand format. One of the tools available for this purpose is a dashboard, a one- to two-page document that presents critical information (indicators) in a succinct, visually appealing format. Just as an automobile dashboard with it its speedometer, odometer, tachometer, fuel gauge, temperature gauge, engine warning, and myriad other indicators, is designed to help the driver navigate the highway, an institutional dashboard is a tool designed to help management guide an organization. Regardless of the analogy employed, at a basic level a college or university's institutional dashboard is a management tool that succinctly informs its viewers of the current state of affairs, provides information with which the viewer can evaluate performance, and thereby helps decision-makers strategically move the institution. In this article, the authors take an in-depth look at dashboards in practice. First, they describe a variety of dashboards in use at institutions across the country, paying special attention to the indicators that comprise these dashboards. Next, they take a nuts-and-bolts look at the dashboard of one institution, Tufts University, explaining how its dashboard evolved over the years, as well as how it was created and maintained. They next describe how Tufts incorporated peer data into its dashboarding process. The article concludes with a brief discussion of general administrative issues relating to dashboards. (Contains 8 figures and 12 tables.)
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Publication Type: Numerical/Quantitative Data; Reports - Descriptive
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: Association for Institutional Research