The "Student Evaluation of Instruction" (SEOI) was administered to all full-time and part-time faculty. Approximately 90,045 surveys were sent out in 4,433 envelopes; 54,174 surveys were returned to the Office of Institutional Research. The return rate for the paper surveys was 60%. Instructors' reports were provided to academic, workforce deans and to the respective executive secretaries on February 20, 2009 on a CD. The optical-scan survey instrument was created using ScanTools for Windows, by National Computer Systems. The scanned data were analyzed by OIR using SPSS 17.0, and individual instructor reports were prepared. Also provided to students with the questionnaires were student comment sheets, which were later returned in their original hand-written form to the instructors via their respective deans' offices. Library data were analyzed by subject and location and provided to library chairs for their use.