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ERIC Number: ED530458
Record Type: Non-Journal
Publication Date: 2009
Pages: 122
Abstractor: As Provided
Reference Count: N/A
ISBN: ISBN-978-1-1095-0861-1
A Quantitative Study of the Acceptance and Usage of New Technology According to Gender and Race
Martin, Gwendolyn Pollard
ProQuest LLC, Ph.D. Dissertation, Walden University
There is a gap in research establishing technology acceptance differences in terms of perceived usefulness and perceived ease-of-use toward utilizing new technology. Organizations in the U.S. invest millions of dollars in new technology, but few will use these systems to their fullest extent and attain the expected return on investment because of the lack of user acceptance. This study explored the technology acceptance differences between genders (women and men) and racial groups (European American, African American, Native American, Hispanic, and others). The technology acceptance model was the theoretical framework utilized to identify the technology acceptance differences of 174 public housing authority employees located in the Mid-Atlantic region. The research questions focused on exploring the differences of new technology. A research design using a survey questionnaire was the primary means of data collection. Statistical analysis of the survey responses was performed using analysis of variance and t test. The gender and racial groups were tested for perceived ease-of-use and perceived usefulness differences. Results indicated that there was no statistical difference between the genders or the racial groups for technology acceptance. The results of this study offer organizations a better understanding of the gender and the racial grouping perception toward new information technology, which ultimately creates a positive social change for organizations working towards maximizing their technology investment through the enhancement of communications and the sharing of knowledge that would reduce the anxiety of the user. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page:]
ProQuest LLC. 789 East Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106. Tel: 800-521-0600; Web site:
Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A