NotesFAQContact Us
Search Tips
ERIC Number: ED521398
Record Type: Non-Journal
Publication Date: 2010
Pages: 155
Abstractor: As Provided
Reference Count: N/A
ISBN: ISBN-978-1-1242-4047-3
Uncertainty Concerning the Efficiency and Effectiveness of Red Clay's Data Management and Processing Services
Ammann, Charles
ProQuest LLC, D.Ed. Dissertation, University of Delaware
For twenty-nine years, Red Clay Consolidated School District has managed data processing in a unique manner. Red Clay participates in the Data Service Center consortium to provide data management and processing services. This consortium is more independent than a department in the district but not as autonomous as an outsourced arrangement. While the arrangement is unique to Delaware, it is similar to shared service arrangements in other states. Many changes over these years have occurred including a decrease in the number of member districts in the consortium and changes in leadership among member districts. The development and statewide adoption of a new student information system (SIS) led to changes in DSC's mission and services. This occurred in an environment of heightened pressures from state and federal policy for more transparency and accountability in school performance. Due to these factors and because budgets are tight and the DSC is a large operation, it is therefore appropriate to review the DSC's operation and services to explore whether there are ways to lower costs without compromising services delivered to Red Clay. This executive position paper analyzes financial documents, salaries, and work logs of the consortium to better document its services and costs and determine whether or not the current structure and operation is the most efficient method of providing data services. The paper will also consider alternate arrangements to address shortcomings of the current arrangement. This analysis indicates the current agreement has flaws resulting in disadvantages to Red Clay. Red Clay is subsidizing data processing costs of other districts through the consortium. The analysis finds that Red Clay would save $395,253 by in-housing data processing. However, the analysis recommends this as a near term solution. In the long term, Red Clay would benefit from an improved shared services arrangement. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page:]
ProQuest LLC. 789 East Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106. Tel: 800-521-0600; Web site:
Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: Elementary Secondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Delaware