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ERIC Number: ED519426
Record Type: Non-Journal
Publication Date: 2011-Jan
Pages: 10
Abstractor: As Provided
Reference Count: 5
ISSN: ISSN-1548-6613
Parents' Perception on De La Salle University-Dasmarinas Services
Cortez-Antig, Carmelyn
Online Submission, US-China Education Review v8 n1 p54-63 Jan 2011
The study was conducted to find out the parents' perception on the De La Salle University-Dasmarinas services which are grouped as follows: (1) Academic instruction factor; (2) Quality of human ware (includes faculty, administration, staff support through medical services, guidance and discipline); (3) Quality of hardware (dorm facilities, transportation, canteens and security services); and (4) Expectations (graduates' job placement). Likewise, this study was conducted to echo out the perception to the university officials for possible improvement and to share these observations with other sister La Salle schools, thus possibly enhancing better educational management based on an actual review from the parents, the "clients" and major stakeholders of the school. POLCA (Parents' Organization of La Salle Cavite), the legitimate parents' organization of DLSU-D (De La Salle University-Dasmarinas), a tertiary university finds the study significant: (1) in being able to verbalize its concerns on the academic instruction factor, quality of human ware, quality of hardware and expectations on graduates' job placement; (2) for university officials' awareness of the parents' perception; and (3) for considering the results of this study as eye openers for improvements and development of their services. Lastly, this study hopes to find answers to the perennial question of why the choice of DLSU-D for their children. The findings reveal that the overall rating of the services of the university to the students is satisfactory. Breaking down the services into 4 groups: academic instruction, quality of human ware, quality of hardware and expectations, that highlight the graduates' employability after graduation, the biggest number of parent respondents agreed on the perception that academic instruction factor ranked first, followed by expectations/graduates' employability after graduation as second, and quality of human ware and quality of hardware as the 3rd and 4th respectively. Finally, the responses to the question on the reasons of choosing DLSU-D as the school for their children, the parents gave out the following ranking: (1) high academic standards; (2) safety and security; (3) employability after graduation; (4) reasonable tuition fees; and (5) prestige/name/image and reputation. (Contains 7 tables and 1 figure.)
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Philippines