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ERIC Number: ED517706
Record Type: Non-Journal
Publication Date: 2010-Aug
Pages: 312
Abstractor: ERIC
Reference Count: N/A
ISBN: 978-1-4384-3203-8
Over Ten Million Served: Gendered Service in Language and Literature Workplaces
Masse, Michelle A., Ed.; Hogan, Katie J., Ed.
SUNY Press
All tenured and tenure-track faculty know the trinity of promotion and tenure criteria: research, teaching, and service. While teaching and research are relatively well-defined areas of institutional focus and evaluation, service work is rarely tabulated or analyzed as a key aspect of higher education's political economy. Instead, service, silent and invisible, coexists with the formal, "official" economy of many institutions, just as women's unrecognized domestic labor props up the formal, official economies of countries the world over. "Over Ten Million Served" explores what academic service is and investigates why this labor is often not acknowledged as "labor" by administrators or even by faculty themselves, but is instead relegated to a gendered form of institutional caregiving. By analyzing the actual labor of service, particularly for women and racial, ethnic, and sexual minorities, contributors expose the hidden economy of institutional service, challenging the feminization of service labor in the academy for both female and male academic laborers. This book is divided into three parts. Part I, Service Stations, includes the following: (1) Careers in Academe: Women in the "Pre-Feminist" Generation in the Academy (Mary Burgan); (2) Superserviceable Subordinates, Universal Access, and Prestige-Driven Research (Sharon O'Dair); (3) Superserviceable Feminism (Katie J. Hogan); (4) The Invisible Work of the Not-Quite-Administrator, or, Superserviceable Rhetoric and Composition (Donna Strickland); (5) Foreign Language Program Direction: Reflections on Workload, Service, and Feminization of the Profession (Colleen Ryan-Scheutz); and (6) Ten Million Serving: Undergraduate Labor, the Final Frontier (Marc Bousquet). Part II, Non Serviam: Out of Service, includes the following: (7) The Value of Desire: On Claiming Professional Service 123 (Kirsten M. Christensen); (8) Outreach: Considering Community Service and the Role of Women of Color Faculty in Diversifying University Membership (Myriam J. A. Chancy); (9) To Serve or Not to Serve: Nobler Question (Shirley Geok-lin Lim); (10) Not in Service (Paula M. Krebs); (11) Experience Required: Service, Relevance, and the Scholarship of Application (Andrea Adolph); (12) Humble Service (Margaret Kent Bass); and (13) Welcome to the Land of Super-Service: A Survivor's Guide . . . and Some Questions (Phyllis van Slyck). Part III, Service Changes, includes the following: (14) Service and Empowerment (Patricia Meyer Spacks); (15) The Hermeneutics of Service (Donald E. Hall); (16) Rewarding Work: Integrating Service into an Institutional Framework on Faculty Roles and Rewards (Jeanette Clausen); (17) Curb Service or Public Scholarship To Go (Teresa Mangum); and (18) "Pearl was Shittin' Worms and I was Supposed to Pay Rang-around-the-Rosie?": An African American Woman's Response to the Politics of Labor (Valerie Lee). Selected bibliography and an index are also included.
SUNY Press. State University of New York, 22 Corporate Woods Boulevard 3rd Floor, Albany, NY 12211. Tel: 866-430-7869; Tel: 518-472-5000; Fax: 518-472-5038; e-mail:; Web site:
Publication Type: Books; Collected Works - General
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A