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ERIC Number: ED517109
Record Type: Non-Journal
Publication Date: 2010
Pages: 263
Abstractor: As Provided
Reference Count: N/A
ISBN: ISBN-978-1-1097-6721-6
ISSN: N/A
Strategic Management of the Information Technology Resource: A Framework for Retention
Sanchez, Cesar O.
ProQuest LLC, Ph.D. Dissertation, University of Phoenix
The qualitative phenomenological study focused on the exploration and identification of factors that might trigger the turnover of IT professional employees. The interview of 20 IT professional employees from the State of New York assisted in the collection of perceptions and lived turnover experiences of IT study participants. Five themes emerged from the study: (1) current job satisfaction, (2) job dissatisfaction factors, (3) leadership outsourcing/downsizing factors, (4) experiences with turnover factors, and (5) impact of family factors. Analysis of the interviews revealed leadership relationship, work environment, employee compensation packages, and family factors that might trigger turnover intention and actual turnover of IT employees. The results of the current research study may provide leaders with information to develop strategic plans that help mitigate the turnover of IT professional employees. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://www.proquest.com/en-US/products/dissertations/individuals.shtml.]
ProQuest LLC. 789 East Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106. Tel: 800-521-0600; Web site: http://www.proquest.com/en-US/products/dissertations/individuals.shtml
Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: Adult Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: United States