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ERIC Number: ED515459
Record Type: Non-Journal
Publication Date: 2009
Pages: 216
Abstractor: As Provided
Reference Count: N/A
ISBN: ISBN-978-1-1097-0105-0
ISSN: N/A
Exploring Knowledge Exchange between Senior and Future Leaders: A Grounded-Theory Study
Gonzaga, Stephanie Young
ProQuest LLC, D.M. Dissertation, University of Phoenix
A grounded theory study examined senior leaders methods of knowledge sharing with junior leaders in a small commercial mortgage company. The study was designed to develop an emergent theory to explain the cultural elements that influenced the methods leaders used to transfer knowledge to junior people. The study identified a systemic value of customer focus that was attributed to the organization's founder, which precipitated the shared common goal of customer satisfaction. The findings suggested that the foundation for the organization's knowledge sharing culture was primarily influenced by a systemic shared value combined with shared common goals, rather than based on individual parochial concerns. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://www.proquest.com/en-US/products/dissertations/individuals.shtml.]
ProQuest LLC. 789 East Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106. Tel: 800-521-0600; Web site: http://www.proquest.com/en-US/products/dissertations/individuals.shtml
Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: Adult Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: United States