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ERIC Number: ED514511
Record Type: Non-Journal
Publication Date: 2010
Pages: 129
Abstractor: As Provided
Reference Count: N/A
ISBN: ISBN-978-1-1097-1312-1
Job Satisfaction among Information Technology Professionals in the Washington DC Area: An Analysis Based on the Minnesota Satisfaction Questionnaire
Diala, Ify S.
ProQuest LLC, Ph.D. Dissertation, Capella University
Information technology (IT) has in the recent times dominated all aspect of the business world, and, for this reason, today's business environment is more challenging and more dynamic than in previous years. Therefore, this study focused on examining job satisfaction of Information Technology professionals in the D.C. area, paying particular attention to two of the most important factors of job satisfaction for IT workers: autonomy and the opportunity for advancement. Job satisfaction in the information technology industry is a major concern of IT professionals. This paper reviewed existing literature to find what other researchers have done to ensure that IT professionals get job satisfaction. The paper went further to identify the most pertinent job satisfaction factors as follows: personality trait, values: extrinsic and intrinsic, working condition and social influence. Other pertinent factors are assertiveness, emotional resilience, extraversion, openness, teamwork disposition, customer service orientation, optimism, and work drive. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page:]
ProQuest LLC. 789 East Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106. Tel: 800-521-0600; Web site:
Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: District of Columbia
Identifiers - Assessments and Surveys: Minnesota Satisfaction Questionnaire