NotesFAQContact Us
Search Tips
ERIC Number: ED512363
Record Type: Non-Journal
Publication Date: 2005
Pages: 14
Abstractor: As Provided
Reference Count: 0
Making Measurement Meaningful. Professional File. Number 97, Fall 2005
Carpenter-Hubin, Julie; Hornsby, Eunice Ellen
Association for Institutional Research (NJ1)
Individuals and organizations are usually so immersed in day-to-day task completion that it is impossible to step back and scan the environment to determine (a) what work is crucial, (b) quality of current and past work, and (c) how the work contributes to larger organizational priorities. This focus on "just keeping up" with what must get done today, this week, this month often causes important priorities to go unarticulated, undone, and/or not up to quality standards. This paper outlines a process to help leaders define priorities, roles, measures, and quality standards at multiple levels within organizations. The process includes (a) determining who should be involved, (b) preparing participants to begin, (c) developing performance measures, and (d) finalizing the scorecard. Four appendices are included. (Contains 3 tables and 4 resources.)
Association for Institutional Research. 1435 East Piedmont Drive Suite 211, Tallahassee, FL 32308. Tel: 850-385-4155; Fax: 850-383-5180; e-mail:; Web site:
Publication Type: Reports - Descriptive
Education Level: Adult Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: Association for Institutional Research