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ERIC Number: ED511388
Record Type: Non-Journal
Publication Date: 2010-Jul
Pages: 32
Abstractor: As Provided
Reference Count: 3
ISBN: ISBN-978-1-9067-9261-9
Implementing Outcomes-Based Accountability in Children's Services: An Overview of the Process and Impact. LG Group Research Report
Chamberlain, Tamsin; Golden, Sarah; Walker, Fiona
National Foundation for Educational Research
Is your local authority using outcomes based accountability for planning and managing the performance of services? If yes, does it lead to an improvement? The Outcomes Based Accountability (OBA) approach uses performance management categories that distinguish between "How much did we do?", "How well did we do it?" and "Is anyone better off?" Based on interviews in nine local authorities, this research identifies the impact of the OBA approach on local authority practice in children's services. The report covers: (1) how OBA is being used; (2) the impact of an OBA approach; and (3) the barriers and challenges to using OBA. Although it is too early to assess the full impact of OBA, the research identifies a number of issues for consideration by children's services authorities. For example, it is recommended that local authorities: (1) gain commitment at high strategic level and engage with key partners; (2) ensure there is clarity of the aims and reasons for implementing OBA and whether it is being used to focus on population outcomes or specific services; and (3) ensure there is a common understanding of the OBA language, for example, what an "outcome" is, and the difference between "effort" and "effect". This report is important reading for all local authorities using, or considering using, an OBA approach. A brief summary of OBA is appended. (Contains 4 figures, 4 tables, 2 boxes, and 4 notes.)
National Foundation for Educational Research. The Mere, Upton Park, Slough, Berkshire, SL1 2DQ, UK. Tel: +44-1753-574123; Fax: +44-1753-637280; e-mail:; Web site:
Publication Type: Reports - Research
Education Level: N/A
Audience: Policymakers
Language: English
Sponsor: N/A
Authoring Institution: National Foundation for Educational Research
Identifiers - Location: United Kingdom