ERIC Number: ED506778
Record Type: Non-Journal
Publication Date: 2007-Dec
Abstractor: As Provided
Reference Count: 20
Application of Total Quality Management in Education
Farooq, M. S.; Akhtar, M. S.; Ullah, S. Zia; Memon, R. A.
Online Submission, Journal of Quality and Technology Management v3 n2 p87-97 Dec 2007
The purpose of the paper is to analyzing thoughts of the modern management paradigm "Total Quality Management" (TQM), and its application in the field of education. The basic theme of TQM is participatory approach to address the question(s) of quality in business aswell as in the field of education. Reviewing fresh literature from the internet and other sources, the works of W. Edward Deming's: fourteen principles for quality assurance, Philip Crosby's: fourteen points for quality management & the idea of zero defect, and J. Juran's three areas: quality planning, quality improvement and quality control are discussed.
Publication Type: Journal Articles; Reports - Evaluative
Education Level: N/A
Authoring Institution: N/A