ERIC Number: ED501638
Record Type: Non-Journal
Publication Date: 2008
Workplace Incivility: Worker and Organizational Antecedents and Outcomes
Bartlett, James E., II; Bartlett, Michelle E.; Reio, Thomas G., Jr.
Online Submission, Paper presented at the Academy of Human Resource Development International Research Conference in the Americas (Panama City, FL, Feb 20-24, 2008)
Unresolved workplace conflicts represent the largest reducible costs to an organization (Keenan & Newton, 1985). As incivility increases (Buhler, 2003; Pearson, Andersson, & Wegner, 2001; Pearson & Porath, 2005) more research is being conducted (Tepper, Duffy, Henle, & Lambert, 2006; Vickers, 2006). This review examined antecedents (variables that enable, motivate, and/or trigger workplace incivility) and outcomes (variables that describe the impact incivility has had on the worker, work environment, and/or organization) of workplace incivility.
Publication Type: Reports - Descriptive; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A