ERIC Number: ED495560
Record Type: Non-Journal
Publication Date: 2004-Nov-17
How to Deal with Parents who are Angry, Troubled, Afraid, or Just Plain Crazy
McEwan, Elaine K.
Emotionally charged, often disgruntled, and occasionally abusive parents--sound familiar? This newly revised, second edition of Elaine McEwan's bestselling classic will help manage the most difficult audience, adding several new features and examples that will give the confidence and skills needed to handle such situations, including: (1) Over two dozen strategies-enhanced and updated-to defuse emotionally charged parents; (2) An updated, easy-to-administer Healthy School Checklist to determine if your school's culture encourages parents or pushes them over the edge; (3) Fifty Ways to build parental support for your school; (4) Ten Goals-at-a-Glance to help keep your school-community relations on target; and (5) A built-in facilitator guide--ideal for book groups and staff development, including energizers, suggestions for role-playing, think-aloud, and questions for reflection and discussion. Every educator will find strategies for handling angry and unresponsive parents and the critical issues that cause misunderstandings. Following the authors seven steps of effective problem-solving will help with quick solutions while creating a nurturing, healthy school environment. And in today's schools and a NCLB environment, developing a supportive parent-community relationship is essential to everyone's success. Following the preface this book is divided into five chapters: (1) Why So Many Parents Are Angry, Troubled, Afraid, or Just Plain Crazy; (2) Defusing and Disarming Out-of-Control Parents; (3) Solving the Problems That Make Parents Angry, Troubled, Afraid, or Just Plain Crazy; (4) Creating and Nurturing a Healthy School and (5) The Proactive Approach: Fifty-Plus Ways to Build Parental Support. A conclusion, references, index, facilitator's guide with study modules are also included.
Descriptors: Parent School Relationship, Conflict Resolution, Problem Solving, Parent Attitudes, Parent Participation, Leadership Effectiveness, School Community Relationship, Educational Environment, School Culture, Parent Grievances, School Administration
Corwin Press, A SAGE Publications Company. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: email@example.com; Web site: http://www.corwinpress.com
Publication Type: Books; Guides - Non-Classroom
Education Level: Elementary Secondary Education
Audience: Support Staff; Teachers; Administrators
Authoring Institution: N/A