ERIC Number: ED483007
Record Type: RIE
Publication Date: 2003-Nov
Reference Count: N/A
Direct Student Loan Program: Management Actions Could Enhance Customer Service. Report to the Ranking Minority Member, Committee on Health, Education, Labor, and Pensions, U.S. Senate.
General Accounting Office, Washington, DC.
This report suggests to congress that they consider clarifying whether Education may regulate the fees charged to borrowers under the Direct Loan Program. It also suggests that FSA collect information from schools that could be used to make improvements to the Direct Loan Program. (Author)
For full text: http://www.gao.gov/cgi-bin/getrpt?GAO-04-107.
Publication Type: Numerical/Quantitative Data; Reports - Evaluative
Education Level: N/A
Authoring Institution: General Accounting Office, Washington, DC.