ERIC Number: ED482168
Record Type: Non-Journal
Publication Date: 2003-Mar
Reference Count: N/A
Student Opinion Survey: 2002 Findings and Comparisons between the 2002 and 1999 Studies. Internal Report.
Yindra, Kathy; Huppertz, Mary
The purpose of this report is to assess the student's satisfaction with the college's academic offerings, services, facilities, policies, and practices in Waukesha Technical College and the results may be used to guide college wide and department improvement efforts. The questionnaire was administered to students in 125 courses and 1,451 forms were analyzed. The following are some of the key findings of the report: (1) the WCTC students used parking facilities, cafeteria/food services, student health services, and job placement services more often than the normative group; (2) "courses of interest" is the number one reason that WCTC students elected to enroll at WCTC followed by "could work while attending" and "convenient location"; (3) when asked, "If you could start college over, would you choose to attend the WCTC?" about 64% said probably and definitely in 1999 and 2002; and (4) 78% of WTCC students rate the overall quality of education and either good or excellent. The data indicates that when the WCTC makes an effort to make improvements to its services, facilities and processes, students take notice. The document provides tables and graphs that chart the ratings on the college in 1999 and 2002. Contains numerous graphs and tables. (MZ)
Publication Type: Reports - Research
Education Level: N/A
Authoring Institution: Waukesha County Technical Coll., Pewaukee, WI.