ERIC Number: ED481942
Record Type: Non-Journal
Publication Date: 2003
Student Satisfaction Inventory Survey/Noel-Levitz, Administered November-December 2002.
Community Coll. of Rhode Island, Warwick. Office of Institutional Research and Planning.
This survey is intended to measure student satisfaction with a wide range of college experience including academic services, campus support services, safety, effectiveness of instructors, campus climate, and responsiveness to diverse populations. Students rate each section by the importance of the expectation as well as their own personal satisfaction with the way that the expectation is being dealt with. Out of the 130 classrooms that were sampled at four different sites, there was a 79.2% response rate. The majority of the respondents were female (65.5%) as opposed to male (34.5%). The documents is divided into the following eight chapters: Introduction, survey demographic information, overall "strengths," overall "challenges," composite scales, satisfaction questions, and items ranked by order of importance. The data concluded that the following are the top five concerns of students out of the ninety-five choices given: (1) Classes that are scheduled at a convenient time for students; (2) Excellent quality instruction for each course taken; (3) Students are able to register for classes easily; (4) The students are given a good variety of different courses to take on campus; and (5) Most of the faculty should be knowledgeable in their field. (Contains 17 tables.) (MZ)
Publication Type: Numerical/Quantitative Data; Reports - Research
Education Level: N/A
Authoring Institution: Community Coll. of Rhode Island, Warwick. Office of Institutional Research and Planning.