ERIC Number: ED481867
Record Type: Non-Journal
Publication Date: 2002-Jun
Reference Count: N/A
Anytime, Anyplace Services for the 21st Century Student. A Report and Recommendations in a Series on Distance Learning Policy Issues.
Southern Regional Education Board, Atlanta, GA.
Colleges and universities have moved to develop online courses that are independent of time and place, but equal effort and financial commitment have not been given to the development or licensing of support services that accompany these courses. Services should be available at the same times that academic courses are, yet few institutions provide a full array of academic and administrative services that can be accessed at any time from any place. Evidence is also mounting that services designed to serve distance learners also better serve students who live on or near campus. Institutions must move towards a model in which services are designed around the needs of the student, not the institution. A variety of services, such as business office functions, bookstore purchases, financial aid, admission, registration, library, advising, career counseling, and testing need to be modified for learners whose work schedules or physical distance impede them from traveling to campus. The growing use of technology requires new student services. In addition, the distance learning environment may be associated with unique learner needs that demand the development of new services. (SLD)
Publication Type: Reports - Descriptive
Education Level: N/A
Sponsor: Fund for the Improvement of Postsecondary Education (ED), Washington, DC.
Authoring Institution: Southern Regional Education Board, Atlanta, GA.