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ERIC Number: ED481847
Record Type: Non-Journal
Publication Date: 2003-Feb-25
Pages: 9
Abstractor: N/A
Reference Count: N/A
ISBN: N/A
ISSN: N/A
CCSF Survey on Using Technology: Administrators, Department Chairs, Classified Staff, and Student Services.
City Coll. of San Francisco, CA. Office of Institutional Research, Planning and Grants.
This document discusses the findings of a survey completed by all employees of City College of San Francisco in 2003. The employees surveyed include administrators, department chairs, classified staff, and student service faculty. The survey discovered that these employees differ from instructional faculty in the following ways: (1) they do their work on computers at their desks on site; and (2) they need to use computers in their work while faculty can develop alternate strategies for instruction. The survey asked the respondents to rate themselves as one of the following terms for each category: beginner, intermediate, or advanced. Some of the key results of the survey are the following: (1) even those respondents that rated themselves as beginners were familiar with email, word processing, and searching the net; (2) 97% of respondents use email, 90% do word processing, 99% report web skills; (3) 97% use a computer at work at least a few times a week; (4) considering the results of the same survey completed in past years, department chairs and student services have made great progress towards more advanced technological categories; (5) classified employees reported the most problems in hardware funding, software funding, incentives, and training; and (6) student services faculty has made the greatest progress in their assessment of how their computer skills meet their job needs. (MZ)
For full text: http://www.ccsf.edu/Offices/Research_Planning/pdf/rep02253.pdf.
Publication Type: Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: City Coll. of San Francisco, CA. Office of Institutional Research, Planning and Grants.