ERIC Number: ED481719
Record Type: Non-Journal
Publication Date: 2002
Reference Count: N/A
The Promise of Baldrige for K-12 Education. ACT Policy Report.
Walpole, MaryBeth.; Noeth, Richard J.
This report examines the evidence available on improving school quality through implementation of the Malcolm Baldrige Education Criteria for Performance Excellence. The Baldrige criteria address many issues other failed educational efforts have not, including leadership, systems thinking, changes in school culture, and data-driven decision making. The report is intended to provide useful information about the current state of Baldrige applications and to make useful recommendations regarding potential Baldrige K-12 implementation, evaluation, and research. Many published Total Quality Management and Baldrige articles describe a single school or district implementation, and some of the results these implementations have achieved. However, these reports sometimes include surprisingly little detail. Detailed information and comprehensive data are the keys to fulfilling the promise of Baldrige. The literature reviewed for this report reveals that implementing Baldrige successfully involves a long-term perspective and a focus on changing core processes, especially teaching and learning. Training in Baldrige concepts and utilizing quality tools are essential, as is working together in diverse and dedicated teams toward common objectives. Leadership is critical for success. Successful implementations are not easy to achieve, and much more information is needed to enhance success. (Contains 68 references.) (SLD)
Publication Type: Information Analyses
Education Level: N/A
Authoring Institution: American Coll. Testing Program, Iowa City, IA.