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ERIC Number: ED477439
Record Type: Non-Journal
Publication Date: 2003
Pages: 57
Abstractor: N/A
Reference Count: N/A
Knowledge Management in Research Universities: The Processes and Strategies.
Coukos-Semmel, Eleni
This study assessed the use of knowledge management (KM), the process of generating, codifying, and transferring information assets for increased organizational performance, and the strategies that further its use in research universities. The study also examined relationships between use and efficiency of strategies and the effectiveness of KM, developed a classification model of KM effectiveness, and determined the critical success factors for KM effectiveness. A 43-item survey was adapted from an existing instrument. A field test concluded that the instrument was reliable (96%), and a panel of experts validated the content (72% agreement rate). The survey was distributed to 1,285 administrators at 257 public and private research universities, and 300 participants from 161 universities responded (62.6% response rate). Descriptive statistics and inferential analyses were used. Universities demonstrated an above moderate level use of strategies and a below moderate use of processes of KM. Technology was the most implemented strategy, measurement, the least. Notable differences were found between public and private universities regarding use of leadership strategy and transfer process. The proposed discriminant model for classifying institutions by KM effectiveness level was 76% accurate. Variance in KM effectiveness ranged from 46.6% (measurement) to 30.1% (culture). The most critical factors for effective KM centered around technology and measurement strategies. (Contains 14 figures, 10 tables, and 231 references.) (Author/SLD)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A