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ERIC Number: ED477252
Record Type: Non-Journal
Publication Date: 2002
Pages: 80
Abstractor: N/A
Meeting the Demand: Teaching "Soft" Skills.
Wilhelm, William J.; Logan, Joyce; Smith, Sheila M.; Szul, Linda F.
This document contains four papers (and an introduction by William Wilhelm) on teaching "soft" skills in business education programs. "The Skill Building Challenge: Preparing a Bridge for the Workforce Skills Gap" (Sheila M. Smith) examines the following topics: the workforce skills gap; the importance of academic and behavioral skills; and public policy solutions to the workforce skills gap (the Secretary's Commission on Achieving Necessary Skills, Goals 2000, the Workforce Investment Act, and tech prep). "Research on Workplace Skills Employers Want" (William J. Wilhelm) looks at ways of identifying the basic skills and "soft" skills wanted by employers and selected findings of such studies. "Strategies and Resources to Develop Workplace Skills" (Linda F. Szul) describes the following strategies and resources for developing "soft" skills: coaching; designing and creating a World Wide Web page; career portfolios; job-shadowing experiences; newsletters; senior projects; closure activities; station activities; domain projects; portfolios; videotapes and observations; interviews; case studies; classroom resources; professional organizations; and student organizations. The paper "21st Century Assessment for the Workplace" (Joyce Logan) covers the following topics: the areas of focus and strategies of norm-referenced and criterion-reference tests; standards-based education; assessment perspectives; research implications of current directions in assessment; emerging assessment formats (performance tasks, portfolios, open-ended questions); the effectiveness of standards-based assessment; and the assessment implications of workplace "soft" skills. All papers contain substantial bibliographies. (MN)
Delta Pi Epsilon, P.O. Box 4340, Little Rock, AR 72214 ($15). Web site:
Publication Type: Information Analyses
Education Level: N/A
Audience: Teachers; Practitioners
Language: English
Sponsor: N/A
Authoring Institution: Delta Pi Epsilon Society, Little Rock, AR.
Identifiers - Laws, Policies, & Programs: Goals 2000; Workforce Investment Act 1998