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ERIC Number: ED477218
Record Type: Non-Journal
Publication Date: 2000
Pages: 39
Abstractor: N/A
Reference Count: N/A
ISBN: ISBN-1-876768-21-5
Literacy Issues Within Victoria's Job Network, Job Search Training Programs.
Quelch, John
A study established the extent of literacy deficits among participants in Victoria's Job Network, Job Search Training (JST) programs, and the impact that identified literacy deficits are having on job seekers' ability to participate in the Australian Job Search program and on their job seeking potential. Data were sought from 35 programs (with more than 102 sites) through a 17-item question survey instrument. The return was 57 percent. Findings indicated that as many as one in five Victorian job seekers undertaking Job Search Training as part of the Social Security mandated "mutual obligation" activity do, in fact, have significant literacy deficits. This finding pointed to a deficiency in the current assessment tool, the Job Seeker Classification Instrument, universally applied to all registered job seekers by Centrelink to categorize the level and type of Job Network assistance needed. Clearly, significant numbers of job seekers requiring literacy interventions were, inappropriately, finding their way into JST programs. The research identified another major problem--the lack of dedicated referral pathways between Job Network providers and those specialist programs that have been funded to deal with literacy issues. Mainly, JST providers relied on the local knowledge of their staff to provide appropriate referrals, but many providers surveyed complained about a lack of knowledge about appropriate support mechanisms for those job seekers with literacy deficits. (Instruments are appended.) (YLB)
Language Australia, GPO Box 372F, Melbourne, Victoria 3001, Australia ($5.50 Australian). Tel: 61 3 9926 4794; Fax: 61 3 9926 4780; e-mail:; Web site:
Publication Type: Reports - Research; Tests/Questionnaires
Education Level: N/A
Audience: N/A
Language: English
Sponsor: Adult, Community, and Further Education Board, Melbourne (Australia).
Authoring Institution: Adult Literacy and Numeracy Australian Research Consortium, Melbourne. Victorian Centre.