NotesFAQContact Us
Search Tips
ERIC Number: ED477067
Record Type: Non-Journal
Publication Date: 2002-Jun
Pages: 7
Abstractor: N/A
Reference Count: N/A
Implementing Technology in Higher Education: The Management of Multiple Dimensions.
McNaught, Carmel
The paper explores the environment of intense change that characterizes most Australian universities (and indeed universities in much of the world). In this environment, universities have had to reassess their fundamental business and the way they go about it. Information Technology (IT) is viewed as an important factor in streamlining their operations and all universities are investing heavily in systems and services. If this implementation is not managed in a collegial way there is a very real danger that academic teachers will resent the changes being made and undermine the investment. Polarity theory is described and a model is developed which shows that the "zone of effective change" in universities requires that several dimensions need to be managed at the same time. Examples of these dimensions are: top down versus bottom up decision making; management versus scholarship; systems versus services; central versus devolved; focus versus variety; mass change versus growing individuals; and competition versus collaboration. It is argued (with examples) that changing "versus" to "and" allows a new perspective to be added to university implementation of policies and practice. (Contains 16 references, 1 table, and 2 figures.) (Author)
Association for the Advancement of Computing in Education (AACE), P.O. Box 3728, Norfolk, VA 23514. Tel: 757-623-7588; e-mail:; Web site:
Publication Type: Reports - Evaluative; Speeches/Meeting Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Australia