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ERIC Number: ED476483
Record Type: Non-Journal
Publication Date: 2003
Pages: 83
Abstractor: N/A
Reference Count: N/A
ISBN: ISBN-1-74096-142-0
E-Business and Online Learning: Connections and Opportunities for Vocational Education and Training.
Mitchell, John
Australian vocational education and training (VET) providers show increasing interest in using electronic technology to provide online learning, student services, and business functions, according to a study that included a literature review, Internet search, interviews with organizations that use e-business models for online learning, analysis of overseas educational e-business models, and analysis of non-educational e-business models. Major findings include the following: (1) The new practices are indicators of growing convergence between e-business and online learning; (2) online learning is being repositioned as a service of customer-centric VET organizations; (3) new and emerging e-business models could enhance VET online learning system delivery, enrolment, and management; (4) positioning online learning as a component of an integrated, e-business approach of a customer-focused organization complements VET emphasis on stimulating adoption of online learning by improving pedagogy and quality measures; (5) VET organizations use e-business models similar to new ones from overseas and exhibit good practices in applying e-business principles or processes to online learning delivery and support; (6) benefits of e-business for customers are user choice and access to personalized services delivered electronically, and for organizations, benefits are increased market reach and enhanced customer relationships; (7) barriers are costs, user resistance, technology availability, limited staff skills, and organization inexperience; (8) risks are vendor instability, premature technology obsolescence, privacy invasion, and legal issues; (9) educational, organizational, cultural, and technological factors could influence convergence of e-business and online learning; and managers should conduct a strategic analysis of their organization that would influence planning e-business linkage with online learning. (Includes 47 references and 3 appendixes.) (YLB)
National Centre for Vocational Education Research, 252 Kensington Road, Leabrook, South Australia 5068, Australia (Cat. no. 954; $27.50 Australian). Tel: 08 8333 8400; Fax: 08 8331 9211; e-mail:; Web site: For full text:
Publication Type: Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: Australian National Training Authority, Melbourne.
Identifiers - Location: Australia