ERIC Number: ED476335
Record Type: Non-Journal
Publication Date: 2002-Jun
Reference Count: N/A
Evaluation of Campus Pipeline, Spring 2002.
Serban, Andreea M.; Fleming, Steve
The Campus Pipeline at Santa Barbara City College (SBCC), California, is a portal whose purpose is to provide single web entry to relevant academic and institutional information for students and faculty. This fall 2002 evaluation of the Campus Pipeline aims to: (1) explore the degree of satisfaction of students and faculty; (2) determine which features are most widely used and liked; (3) compare results with previous evaluations; and (4) use the information as a basis for improving the delivery service. The evaluation is based on data gathered from two survey instruments, one for faculty and one for students. Twelve faculty and 566 students responded to the surveys, which were administered in May 2002. At least 95% of student respondents agreed or strongly agreed that the Pipeline was easy to use, compared to 92% in fall 2001. More than 88% of students agreed that the Portal contains useful information, the same as in fall 2001. The feature with the highest ranking for usefulness was the "My Classes" link. The only category that did not receive majority agreement was whether the Campus Pipeline helped students to communicate with each other. Only 44% agreed with this statement, although this has improved from the 33% approval in 2001. Research instrument and student comments appended. (NB)
Publication Type: Reports - Evaluative; Tests/Questionnaires
Education Level: N/A
Authoring Institution: Santa Barbara City Coll., CA.