ERIC Number: ED475981
Record Type: Non-Journal
Publication Date: 2003
Reference Count: N/A
Results of the Survey of RP Group Members: An Element in Strategic Planning for the Research & Planning Unit.
This document focuses on a stakeholder survey for a research unit. Although it covers just one part of the overall planning process that the Research & Planning (RP) Unit at the California Community Colleges Chancellor's Office, the researchers did survey other groups in the strategic planning effort. The stakeholder survey focused on four general propositions relating to RP's strategic planning: (1) factors that contribute to overall satisfaction with RP Unit performance; (2) simple performance ratings of the RP Unit; (3) institutional researchers at the community colleges perceive many different system-level needs; and (4) institutional researchers at the community colleges perceive specific areas of research need that the RP can or should address. RP staff created a brief questionnaire for implementation as an e-mail survey. The questionnaire had six items to be rated and three open-ended questions. The six items were (1) credibility; (2) responsiveness; (3) analytic capability; (4) clarity of communication; (5) relevance; and (6) overall satisfaction. The numeric ratings came from 30 to 34 respondents, depending on which of the six ratings dimensions is considered. The responses came from a listserv of approximately 200, for a response rate of 19.5%. (NB)
Publication Type: Reports - Research
Education Level: N/A
Authoring Institution: California Community Colleges, Sacramento. Office of the Chancellor.