ERIC Number: ED475352
Record Type: Non-Journal
Publication Date: 2001-Oct-12
Reference Count: N/A
So You're a Workplace Coach: Support Kit for the Workplace Coach or Mentor Working With New Apprentices and Trainees.
Howell, Chris; Toohey, Sandra; Davidson, Liz
This document is intended as a support kit for workplace coaches and mentors working with new apprentices and trainees in Australian work organizations. The guide begins by listing characteristics of good workplace coaches/mentors, including taking a personal interest in the apprentice/trainee's development; communicating well and developing a rapport; providing feedback and progress reports; and being a good role model, and explains how to develop a good relationship with apprentices/trainees. Presented next are specific tips for accomplishing the following steps in the coaching/mentoring process: giving carefully thought-out instructions; taking time to show apprentices/trainees how to do things correctly; allowing time for apprentices/trainees to practice new skills; and asking questions to check for understanding. Specific suggestions are provided for performing the following tasks related to monitoring apprentice/trainee progress and motivating apprentices/trainees: checking progress; giving feedback; seeking feedback; asking the right questions; providing variety when selecting training experiences; and giving recognition. Common problems affecting apprentices/trainees' workplace performance are listed along with steps for solving them. Tips for assessing apprentices/trainees' reading, writing, and mathematics skills and helping them improve those skills are presented. A list of 10 commonly used training-related terms and a list of responsibilities of employers, apprentices/trainees, and selected Australian organizations involved in overseeing or providing training are included. (MN)
Descriptors: Adult Education, Apprenticeships, Employee Responsibility, Job Training, Mathematics Skills, Mentors, Postsecondary Education, Reading Skills, Supervisor Supervisee Relationship, Supervisory Methods, Teacher Student Relationship, Trainees, Vocational Education, Writing Skills
ANTA Publications, GPO Box 3120, Brisbane Q 4001. Fax: 07 3246 2490; Web site: http://www.anta.gov.au/.
Publication Type: Guides - Non-Classroom
Education Level: N/A
Audience: Teachers; Practitioners
Authoring Institution: Australian National Training Authority, Brisbane.
Identifiers - Location: Australia