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ERIC Number: ED474286
Record Type: Non-Journal
Publication Date: 2002
Pages: 26
Abstractor: N/A
Reference Count: N/A
Conflict Management and Decision Making. Symposium.
This symposium on conflict management and decision making is comprised of three papers. "Two Approaches to Conflict Management in Teams: A Case Study" (Mychal Coleman, Gary N. McLean) describes a study that provided conflict management training to two employee teams using the traditional lecture method and cooperative learning (CL). (Initially, both groups were optimistic about their conflict management skills; in follow up, only the CL group remained optimistic. The traditional group was less optimistic, primarily because of a lack of management support. Both approaches appeared to be effective.) "A Force-Field Analysis of Factors Affecting Men and Women Choosing to Become Professional Pilots" (Steven L. Anderson) focuses on a study to identify factors that could influence people to enter fields where there are critical shortages and lists 20 factors identified as having significantly different importance to the recruitment of men and women. "Decision-Making Processes in Novice and Expert Airplane Pilots" (Edward L. Deitch, Albert K. Wiswell) reports these study findings: experts exhibited characteristics and themes that differed noticeably from those of novices; experts used cognitive maps effectively in attempting to cope with problems; and novices used cognitive maps in decision-making processes, but their maps were primitive in comparison to the experts and resulted in difficulties when attempting to address specific scenarios. All papers contained significant references. (YLB)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A