ERIC Number: ED472890
Record Type: Non-Journal
Publication Date: 2002-Aug
Reference Count: N/A
Virtual Reference Canada (VRC): A Canadian Service in a Multicultural Environment.
Gaudet, Franceen; Savard, Nicolas
Virtual Reference Canada (VRC) is a digital reference service using World Wide Web technology. It was initiated by the National Library of Canada (NLC) in spring 2001 and went into test mode at the start of 2002. It draws on the contribution of a wide range of Canadian libraries and allied institutions. The development of VRC owes a great deal to the pioneering work undertaken by the Library of Congress and its Collaborative Digital Reference Service (CDRS). This paper defines VRC, describes the specific characteristics of the Canadian environment in which it is developing, looks at VRC as a reference service within Canadas multicultural environment and, finally, discusses the role of the National Library of Canada in its development. (AEF)
Descriptors: Foreign Countries, Information Sources, Library Role, Library Services, National Libraries, Online Systems, Reference Services, World Wide Web
For full text: http://www.ifla.org.
Publication Type: Reports - Descriptive; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Identifiers - Location: Canada