ERIC Number: ED471641
Record Type: RIE
Publication Date: 2002
Who Assesses the Assessors? Measuring Administrative Effectiveness in Higher Education.
Downey, John A.
This paper argues that college administrators have largely escaped the scrutiny of the otherwise far-reaching and comprehensive outcomes assessment movement in higher education. This paucity of assessment data regarding managers in higher education is especially remarkable in light of the fact that many internal and external constituency groups generally view college administrators, not faculty, as being responsible for initiating improvements in institutional performance. The author examines current trends and best practices in the assessment of academic administrators, draws comparisons between administrative effectiveness measures and those used for curricular and institutional effectiveness measures, and makes recommendations for improving measures and methods of administrative effectiveness. The author distinguishes between the terms accountability and responsibility as they are used in higher education. Both the public and the political bodies that represent the public view administrative leaders as accountable for the performance of higher education institutions, while higher education administrators view faculty as responsible for curricular responsiveness and change. One hypothesis concerning the current status of assessment measures involves the possibility that higher education leaders may have responded too quickly to the public cry for accountability, perhaps missing the fundamental questions being asked as a result. Contains 40 references. (AUTH/NB)
Publication Type: Information Analyses; Opinion Papers
Education Level: N/A
Authoring Institution: Blue Ridge Community Coll., Weyers Cave, VA. Office of Institutional Research.