ERIC Number: ED470640
Record Type: Non-Journal
Publication Date: 2001-Oct-12
Reference Count: N/A
Marketing Communications Analysis: Summary of Cypress College's Student Satisfaction Inventory.
Cypress Coll., CA.
This document is a summary of Cypress College's Student Satisfaction Inventory, a nationally normed instrument used to measure student satisfaction on a range of college experiences. Just fewer than 500 students at Cypress College completed the summary in June 2001. Approximately half of the total population surveyed planned to transfer to another institution and 27 percent planned an associate's degree. The survey revealed that the scale of safety and security is very important to Cypress students, and that academic advising and counseling is crucial. As well, registration effectiveness appears to be very important, while the topic of admissions and financial aid appears less important to students, especially those who attend classes in the evening. Campus climate and a student-centered approach appeared to be less important to students. Students reported that the college's faculty and staff were among the institution's top strengths, and reported that the quality of instruction received in most classes is excellent, and that faculty are knowledgeable in their fields. Students also listed the following areas that need improvement: more convenient class schedules, better campus safety and security, more knowledgeable academic advisors, and a greater amount of student parking space. (CB)
Descriptors: Community Colleges, Educational Assessment, Institutional Characteristics, Participant Satisfaction, Program Evaluation, Student Attitudes, Two Year Colleges
For full text: http://www.cypresscollege.org/news/documents/SSI.pdf.
Publication Type: Reports - Descriptive
Education Level: N/A
Authoring Institution: Cypress Coll., CA.