ERIC Number: ED470134
Record Type: RIE
Publication Date: 2001-Nov
Organizational Alignment Supporting Distance Education in Post-Secondary Institutions.
Prestera, Gustavo E.; Moller, Leslie A.
Leveraging Internet technologies, distance education is enjoying a renaissance of sorts. With its newfound popularity comes greater resource as well as higher expectations and great scrutiny. If distance education programs are to support their dramatic growth and outlive the hype, they must demonstrate performance results. Performance, however, does not just happen. High quality organizations actively support performance through processes, structures, and feedback systems that are aligned with organizational goals. In presenting recommendations for performance-oriented approaches, an established model of organizational alignment is applied to distance education in postsecondary institutions. The model facilitates the analysis of goals, structure, and management practices across the organization, its processes, as well as the work and workers involved. Also presented are performance improvement strategies such as benchmarking and documenting workflows, setting clear expectations, and developing feedback systems. Distance education practitioners can use the organizational alignment model and the strategies discussed to design a new program or transform an existing one. (Contains 41 references.) (Author/AEF)
Publication Type: Reports - Evaluative; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Note: In: Annual Proceedings of Selected Research and Development [and] Practice Papers Presented at the National Convention of the Association for Educational Communications and Technology (24th, Atlanta, GA, November 8-12, 2001). Volumes 1-2; see IR 021 504.